Seller Policy
The Unique 99 LLC
Welcome to The Unique 99 seller community. This Seller Policy outlines the rules, responsibilities, and expectations for all vendors using our platform. By registering as a seller on theunique99.com, you agree to comply with this policy.
1. Seller Eligibility
To sell on theunique99.com, you must:
- Be legally eligible to conduct business
- Provide accurate business, tax, and contact information
- Comply with all applicable local, state, and federal laws
We reserve the right to approve, reject, suspend, or terminate seller accounts at our discretion.
2. Product Listings
Sellers are responsible for ensuring that:
- All product information is accurate, complete, and up to date
- Product images clearly represent the actual item
- Pricing, stock availability, and specifications are correct
Prohibited items (including illegal, counterfeit, or restricted products) are not allowed and may result in immediate account suspension.
3. Pricing & Fees
- Sellers are responsible for setting their own prices
- Platform commissions, service fees, or other charges (if applicable) will be communicated separately
- Sellers agree to pay all applicable fees associated with selling on the platform
Failure to settle fees may result in withheld payments or account suspension.
4. Orders & Fulfillment
Sellers must:
- Process and ship orders within the stated handling time
- Use reliable shipping methods
- Provide valid tracking information where applicable
Consistent order delays, cancellations, or fulfillment issues may affect seller performance and account status.
5. Shipping & Delivery
- Sellers are responsible for packaging and shipping products safely
- Delivery timelines should be clearly mentioned on product listings
- Any shipping-related issues must be promptly addressed by the seller
6. Returns, Refunds & Cancellations
Each seller must:
- Clearly state their return and refund policy
- Handle returns and refunds in a fair and timely manner
- Comply with applicable consumer protection laws
The Unique 99 LLC is not responsible for individual seller return decisions.
7. Customer Communication
Sellers are expected to:
- Respond to customer inquiries promptly and professionally
- Resolve disputes respectfully and transparently
- Maintain high standards of customer service
Poor communication or repeated complaints may result in penalties.
8. Quality & Compliance
Sellers must ensure that:
- Products meet quality and safety standards
- All required licenses, certifications, or approvals are obtained
- No counterfeit or misleading products are sold
Violation of these rules may result in immediate removal from the platform.
9. Payments & Payouts
- Seller payouts will be processed according to the platform’s payment schedule
- Accurate bank and payment details must be maintained by the seller
- The Unique 99 LLC reserves the right to hold payouts in case of disputes, fraud, or policy violations
10. Account Suspension & Termination
We may suspend or terminate seller accounts for:
- Policy violations
- Fraudulent or misleading activity
- Repeated customer complaints
- Sale of prohibited products
Termination decisions are final.
11. Policy Updates
This Seller Policy may be updated at any time. Sellers are responsible for reviewing updates regularly. Continued use of the platform implies acceptance of revised terms.
12. Contact & Support
For seller-related questions or support, please contact us through the seller dashboard or official contact channels on theunique99.com.