Support Policy

The Unique 99 LLC (theunique99.com)

At The Unique 99, we’re here to help. This Support Policy explains how customers and sellers can reach us and what to expect from our support services.

Customer Support

• Support is available through the contact options provided on the website
• We assist with account issues, order-related questions, and general inquiries
• Order-specific concerns may be redirected to the relevant seller when applicable

Seller Support

• Sellers can access support through the seller dashboard or official contact channels
• We assist with account setup, policy guidance, and platform-related issues

Response Time

We aim to respond to all support requests within a reasonable timeframe, typically within 24–48 business hours, excluding weekends and holidays.

Limitations

Support is provided for platform-related matters. The Unique 99 LLC is not responsible for resolving issues beyond seller control or disputes that fall under individual seller policies.

Policy Updates

This Support Policy may be updated at any time. Continued use of the platform indicates acceptance of the latest version.

Contact Us

For support or questions, please visit theunique99.com and use our official contact options.